FREQUENTLY ASKED QUESTIONS
For our lovely customer Onewestclothing.com, please read our Frequently Asked Questions (FAQ) before sending us a message.
What are the delivery charges for orders from the Online Shop?
It depends on the difference in the products. You can check the delivery charge at check out.
Which payment methods are accepted in the Online Shop?
We prefer payments by PayPal or through your Credit Card. However, payment needs to be received within 24 hours of purchase or we will cancel it automatically the transaction and item resold.
How long will the delivery take?
Onewestclothing will send you an email about a tracking number as soon as our store shipping your item. We make items according to your order and will be shipping it within 1-5 business days from the date of purchase. We use USPS First Class or Priority Mail within the U.S.
How secure is shopping in the Online Shop?
We use Comodo Secure Socket Layers (SSL), the industry-standard in transferring information to process your orders. The SSL encrypts, or translates your order information into a highly indecipherable code, and processing it immediately.
This procedure makes your account information unreadable from the time you submit your order until the time it reaches us. When you’ve finished shopping and begin the checkout process, you will move into the secure area of our website.
What exactly happens after ordering?
We will process your order. It will take 2-3 days processing before shipped to address order. You will get tracking order to system and tracking number by email.
Do I receive my invoice for my orders?
Yes, you will receive an invoice for your order. We will send you an invoice for your order via email.
Onewestclothing will work hard to fully satisfy our customers. Sending us a message by email after reading our FAQ to email@example.com.